Privacy Policy

Privacy Policy

At Armando Humidor, we take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or purchase our products online in Canada. By using our site, you agree to the practices described in this policy.

1. Collection of Personal Information
   We collect the following information when you make a purchase or interact with our website:
   
   • Identification Information: Name, email address, phone number, shipping and billing address.
   • Payment Information: Credit card number, expiration date, and other details necessary to process your payment.
   • Technical Information: IP address, browser type, operating system, pages viewed, and visit duration.
   • Other Information: Communication preferences, order history, and returns.

1. Use of Personal Information
   We use your information to:
   
   • Process and manage your orders, including delivery and tracking.
   • Provide quality customer service and respond to your inquiries.
   • Inform you of promotions, special offers, and new products (only with your consent).
   • Improve our website, products, and services.
   • Comply with our legal and regulatory obligations.

1. Sharing of Personal Information
   We do not sell, rent, or share your personal information with third parties, except in the following cases:
   
   • Service Providers: We work with trusted partners (delivery services, payment processors, etc.) to fulfill your orders. These third parties have access only to the information necessary to provide their services and are required to protect it.
   • Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety, as well as that of our customers.
   • With Your Consent: We will share your information with third parties only if you explicitly authorize us to do so.

1. Protection of Personal Information
   We implement technical, physical, and administrative security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include:
   
   • Encryption of sensitive data (such as payment information).
   • Use of firewalls and intrusion detection systems.
   • Restriction of access to personal information to authorized personnel only.

1. Retention of Personal Information
   We retain your personal information for as long as necessary to achieve the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example, we retain order information to comply with tax and legal obligations.
2. Your Rights Regarding Data Protection
   Under Canadian privacy laws, you have the following rights:
   
   • Access: You can request a copy of the personal information we hold about you.
   • Correction: You can request the correction of your information if it is inaccurate or incomplete.
   • Withdrawal of Consent: You can withdraw your consent for the use of your information at any time, subject to legal or contractual restrictions.
   • Deletion: You can request the deletion of your information, except where we are required to retain it for legal or legitimate business reasons.
     To exercise these rights, please contact us at: info@armandohumidor.com.

1. Cookies and Similar Technologies
   Our website uses cookies and similar technologies to improve your user experience. Cookies help us to:
   
   • Remember your preferences and shopping cart.
   • Analyze traffic and site usage.
   • Provide targeted advertising (with your consent).
     You can set your browser to refuse cookies, but this may limit some features of the site.

1. Changes to the Privacy Policy
   We reserve the right to update this Privacy Policy at any time. Changes will take effect as soon as they are posted on our website. We encourage you to regularly review this page to stay informed about any updates.
2. Contact Information
   For any questions or concerns regarding this Privacy Policy or the management of your personal information, please contact us:
   
   • Email: info@armandohumidor.com
   • Phone: 514 917-1387
   • Postal address: 1680 du Parc, Saint-Bruno-de-Montarville, QC, J3V 4L9

Last updated: 2025-02-16
Thank you for your trust and understanding.